The statement on the ICO website explains that an authority has a duty to check for tweets mentioning its corporate twitter account: “...whether a request in a tweet that only refers to an authority in an @mention, for example @ICOnews, is really directed to and received by that authority. The ICO's view is that it is. Twitter allows the authority to check for @mentions of itself, and so it has in effect received that request.”
The lesson is – if a public body has a Twitter account – check the ‘mentions’ tab frequently and ensure there is a mechanism in place to refer requests for information to your FoI team.- Nicola Franklin
Thank you for this heads-up. I'm on the phone already, speaking to our social media people.
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