When your firm is trying to fill a vacancy, you want to attract, interview and offer to the best possible candidate for the job. However, one of your staff may be putting off the very people you want to hire.
A new study by major recruitment firm Robert Walters, reported by HR Daily, shows that 45% of professionals they interviewed said that they had withdrawn from a recruitment process because they didn't like one of the people who interviewed them.
It is vital that everyone involved with greeting your candidates, carrying out tours of the department, and doing the actual interviewing are all aware that the recruitment process is a two-way one - that the applicants are judging your organisation, the culture, the role and your staff just as much as you are judging them.
It can be heartbreaking to find the perfect person for the job, make them a good offer, only to have it turned down.
To avoid this happening, make sure all the members of your team are ready to talk positively about the organisation, answer questions about why they work there and how they like their jobs, and promote the benefits (cultural, social and career development, as well as financial) of working there.